Shipping & Returns

ORDER CONFIRMATION

After placing your order, a confirmation email will be sent to your registered email address. If you do not receive the email within 15 minutes, please check your junk box as sometimes an automatic email can be filtered.

Alternatively, to confirm your order has been placed successfully, please log in and go to “My Account” at the top of the website and select “My Orders”.
For any inquiries, please contact info@scalpsolutions.uk.com

DELIVERY RATES

Delivery to UK

Delivery OptionDelivery TimesCost
Standard Delivery     7-10 working days£4.99 or free for orders over £100

 

Delivery to Guernsey, Jersey and the Republic of Ireland 

Delivery OptionDelivery TimesCost
Standard Delivery7-10 working days£16.66 or free for orders over £200

Unfortunately we cannot ship Hairspray to Ireland. 


Delivery to Scotland, Northern Ireland, and Isle of Man

Delivery OptionDelivery TimesCost
Standard Delivery      7-10 working days£16.66 or free for orders over £200

NB. If applicable to your area custom duties may apply.

Returns 

Changed your mind? No problem. Our returns policy means you can return an item within 14 days of when you received it. If the item is unused and in its original packaging, we’ll offer an exchange or a full refund. This does not affect your statutory rights.

Please call our customer service team on 0161 727 7072 to arrange your return.

In the unusual event you receive a damaged or faulty item your return postage costs will be refunded to you, please include a copy of your receipt for this. Exchanges and refunds will be processed within 10 working days of receipt. We may require proof of damages such as photos of of the product or damaged packaging in order to process a refund or arrange a replacement. Please note that we reserve the right not to accept orders or returns from customers with unusual or suspicious returns behaviour.